Privacy policy
PRIVACY POLICY
Last updated: July 2026
Oveliq operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Oveliq is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our Services, where you live, and as permitted by applicable law, we may collect the following categories of personal information.
Contact Information
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
Payment Information
- Payment method
- Payment confirmation
- Transaction details
Please note that payment card information is processed securely by our payment providers and is not stored on our servers.
Account Information
If you create an account with us, we may collect:
- Username
- Password
- Account preferences
- Saved addresses
- Wishlist information
Order Information
- Products viewed
- Products purchased
- Shopping cart information
- Purchase history
- Returns
- Exchanges
- Refund history
Communications
Information you provide when you:
- Contact customer support
- Send emails
- Submit inquiries
- Leave product reviews
Device Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Language preferences
- Time zone
- Pages visited
- Website activity
- Referral website
- Cookies
- Similar tracking technologies
Sources of Personal Information
We may collect personal information from:
- Information you provide directly.
- Your purchases.
- Your customer account.
- Communications with us.
- Cookies and similar technologies.
- Shopify.
- Payment processors.
- Shipping providers.
- Analytics providers.
- Marketing partners.
- Fraud prevention providers.
- Other third-party service providers.
How We Use Your Personal Information
We use your personal information to:
Provide Our Services
Including to:
- Process your orders.
- Process payments.
- Ship products.
- Manage returns.
- Process refunds.
- Provide customer support.
- Manage your account.
- Improve your shopping experience.
Improve Our Website
We analyze how visitors use our website in order to:
- Improve performance.
- Improve navigation.
- Improve product recommendations.
- Improve customer experience.
- Develop new features.
Marketing
Where permitted by law, we may use your personal information to send:
- Promotions
- Discounts
- Product launches
- Newsletters
- Store updates
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Security and Fraud Prevention
We use personal information to:
- Verify customer identity.
- Detect fraud.
- Prevent unauthorized transactions.
- Protect customer accounts.
- Monitor suspicious activity.
- Protect our website and business.
If you create an account, you are responsible for keeping your login credentials confidential.
Customer Support
We use your information to:
- Respond to inquiries.
- Resolve complaints.
- Assist with orders.
- Process warranty claims.
- Provide after-sales support.
Legal Compliance
We may process your personal information to:
- Comply with applicable laws.
- Respond to lawful requests.
- Protect our legal rights.
- Resolve disputes.
- Enforce our Terms of Service and store policies.
How We Disclose Personal Information
We may disclose your personal information to trusted third parties when necessary to operate our business and provide our Services.
These third parties may include:
- Shopify
- Payment processors
- Shipping carriers
- Order fulfillment providers
- Customer support providers
- Marketing providers
- Website hosting providers
- Analytics providers
- Fraud prevention providers
- IT service providers
We only share the information necessary for these providers to perform their services on our behalf.
We may also disclose personal information:
- To comply with legal obligations.
- To respond to lawful requests from government authorities.
- To protect our legal rights.
- During a merger, acquisition, sale of assets, or business transfer.
- With your consent.
Relationship with Shopify
Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.
Information submitted through our Services may be collected, processed, stored, and shared by Shopify in accordance with Shopify's own Privacy Policy.
To learn more about how Shopify handles personal information, please visit:
Third-Party Websites
Our Services may contain links to third-party websites or services that are not owned or controlled by Oveliq.
We are not responsible for the privacy practices, security, or content of those third-party websites.
We encourage you to review their privacy policies before providing any personal information.
The inclusion of a link on our website does not imply endorsement of that website or its operators.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children under the age of 16, or under the minimum age required by applicable law in your jurisdiction.
If you believe that a child has provided us with personal information, please contact us immediately so we can take appropriate steps to delete that information.
Security of Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
These measures include secure servers, encrypted connections, and secure payment processing through trusted payment providers.
However, no method of electronic transmission or storage is completely secure.
While we strive to protect your personal information, we cannot guarantee absolute security.
We encourage you to protect your own account credentials and avoid sharing sensitive information through unsecured communication channels.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our Services.
- Process your orders.
- Complete transactions.
- Provide customer support.
- Meet legal and regulatory obligations.
- Resolve disputes.
- Prevent fraud.
- Enforce our agreements.
- Protect our business.
The retention period may vary depending on legal, accounting, taxation, fraud prevention, and operational requirements.
When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights may vary depending on applicable laws and may be subject to certain limitations or exceptions.
Right to Access
You may request access to the personal information we hold about you.
Right to Correct
You may request that we correct inaccurate or incomplete personal information.
Right to Delete
You may request that we delete your personal information, subject to our legal obligations to retain certain information.
Right to Data Portability
Where applicable, you may request a copy of your personal information in a commonly used electronic format or request that it be transferred to another service provider.
Right to Withdraw Consent
Where we rely on your consent to process personal information, you may withdraw your consent at any time.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Right to Restrict Processing
Where permitted by law, you may request that we temporarily restrict the processing of your personal information.
Right to Object
Depending on your jurisdiction, you may object to certain processing activities, including direct marketing.
Marketing Preferences
You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link included in our marketing emails.
You may also opt out of receiving marketing communications by contacting us directly at:
Please note that even if you opt out of marketing communications, we may still send you important non-promotional emails regarding:
- Orders
- Shipping updates
- Returns
- Refunds
- Customer support
- Account notifications
- Security notices
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience and provide essential website functionality.
Cookies help us:
- Remember your preferences.
- Keep items in your shopping cart.
- Improve website performance.
- Understand how visitors use our website.
- Measure advertising effectiveness.
- Personalize content and recommendations.
- Improve our Services.
Some cookies are essential for the operation of our website, while others are optional.
Depending on your location, you may be presented with a cookie consent banner when visiting our website.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
International Data Transfers
Your personal information may be transferred to, stored, and processed in countries outside your country of residence.
These countries may have different data protection laws from those in your jurisdiction.
Where required by applicable law, we implement appropriate safeguards to protect your personal information during international transfers, including recognized contractual protections and other legal transfer mechanisms.
By using our Services, you acknowledge that your personal information may be processed in countries outside your country of residence where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or the Services we provide.
When changes are made, we will revise the "Last updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Your continued use of our Services after any updates become effective constitutes your acceptance of the revised Privacy Policy.
Complaints
If you have any concerns about how we collect, use, or process your personal information, we encourage you to contact us first so that we have the opportunity to resolve your concerns.
If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant privacy or data protection authority in your jurisdiction, where permitted by applicable law.
Your Privacy Choices
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete personal information.
- Request deletion of your personal information.
- Restrict or object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your personal information.
- Request the transfer of your personal information where applicable.
To exercise any of these rights, please contact us using the contact information below.
We may need to verify your identity before processing your request to protect your personal information.
Do Not Track & Global Privacy Control
Some web browsers offer a "Do Not Track" (DNT) feature. Because there is currently no consistent industry standard for responding to DNT signals, our website may not respond to those signals.
Where required by applicable law, we recognize and process Global Privacy Control (GPC) signals where supported. If your browser or device sends a valid GPC signal, we will treat it as a request to opt out of applicable data processing activities as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or the Services we provide.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Your continued use of our Services after any changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, how we process your personal information, or if you wish to exercise any of your privacy rights, please contact us:
Oveliq
123 Waymouth Street
Adelaide SA 5000
Australia
Email: 3goldenbricksstudio@gmail.com
We will respond to your request as soon as reasonably practicable and in accordance with applicable privacy laws.